ServiceNow · Enterprise
AI capabilities embedded in ServiceNow's workflow platform for IT service management and enterprise automation.
Pricing
Enterprise pricing
Trust 86
Enterprise
Salesforce Einstein
AI layer across Salesforce's CRM platform providing predictions, recommendations, and generative AI for sales and service.
What’s good
- Deep CRM integration
- Trusted AI
- Comprehensive platform
Where it falls down
- Requires Salesforce
- Very expensive
- Complex configuration
Features
Predictive analytics
AI recommendations
Generative AI
Einstein Copilot
Alternatives
Others doing the same job
Visit
Palantir · Enterprise
AI platform that integrates LLMs with enterprise data and operations for AI-powered decision making.
Pricing
Enterprise pricing (millions/year)
Trust 83
Microsoft · Enterprise
Microsoft 365 Copilot in Teams with meeting summaries, action items, and AI-assisted chat and collaboration.
Pricing
$30/user/month (M365 Copilot)
Trust 83
IBM · Enterprise
IBM's enterprise AI and data platform for building, training, and deploying foundation models with governance.
Pricing
Enterprise pricing
Trust 82
Cost against price
Salesforce Einstein costs $50. What does it cost to run?
We do not know which model Salesforce Einstein runs on, so here is the range. One seat doing the light workload, on the cheapest, middlemost and dearest models in the index.
| If it runs on | Model | Model cost | Left of $50 |
|---|---|---|---|
| Cheapest priced model | Qwen 3.7 Flash | $0.13 | $50 (100%) |
| Middle of the range | Gemini 3.1 Pro | $11 | $39 (79%) |
| Dearest priced model | Claude Fable 5 | $48 | $2.00 (4%) |
A model, not an audit. This is what the intelligence would cost at that shape of work, not what Salesforce Einstein pays: we do not know its model, its real usage or what it has negotiated, and the figures exclude caching, batching and volume discounts. What the gap is worth is the product, and that is the thing to judge.
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